Shipping policy

At Dream Chicks, we're committed to getting your order to you as quickly and safely as possible.

Processing Time

Orders are typically processed within 1–3 business days (Monday–Friday). Once your order has been processed, it will be prepared for shipment.

Shipping Time

Estimated delivery time is 7–15 business days, depending on your location. Please note that shipping times may vary due to holidays, weather, or carrier delays.

Order Tracking

Once your order has shipped, you'll receive a confirmation email with a tracking number so you can monitor your package every step of the way.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated. We may offer free shipping promotions from time to time.

Delays

While we strive to deliver every order on time, occasional delays beyond our control may occur. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. Dream Chicks is not responsible for orders shipped to incorrectly entered addresses.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date, and we'll work with the shipping carrier to resolve the issue.